He definitely defended their use of Covid era barriers, but what about their customer service? I would venture to say that if I was promptly and courteously greeted I would see past their antiquated barriers
Here at Legacy Trucks, we value our customers by providing them not only with the information needed to stay safe on the road but also with in-person support at one of our many Legacy Truck Customer Service Emergency Waiting Rooms.
The threat of COVID-19 remains prevalent, along with Bird Influenza and the common cold. We value not only our younger, energetic, and motivated blogging customer base but also our loyal, longtime customers who may now be older and more vulnerable. This commitment has guided us in setting safety standards to protect everyone.
We are disheartened if, during your last visit to Legacy Trucks, you felt left out or overlooked due to these decisions. We sincerely apologize and want to reassure you that we value your business, just as we value all our customers, vendors, and the dedicated team members who rely on us to be a beacon for future generations of truck owners.
If you wrote that yourself, you pretty much proved his point in the first place. I’m not his generation and I could write the same stuff about Legacy restaurants, Legacy communication companies, etc., etc., ad infinitum. so please don’t make it sound like you are caring for your boomer parents (or grandparents). We need you to do better.
Always insightful. I’m so happy you are doing this again. Hope all is well!
Thank you, Paula. You were always one of the culture crusaders at CRATE!
Good Stuff!! Thank you!! I agree 100%!! 😀
This is such useful content. Love it.
He definitely defended their use of Covid era barriers, but what about their customer service? I would venture to say that if I was promptly and courteously greeted I would see past their antiquated barriers
Great start. Forwarding to some of my clients.
Here at Legacy Trucks, we value our customers by providing them not only with the information needed to stay safe on the road but also with in-person support at one of our many Legacy Truck Customer Service Emergency Waiting Rooms.
The threat of COVID-19 remains prevalent, along with Bird Influenza and the common cold. We value not only our younger, energetic, and motivated blogging customer base but also our loyal, longtime customers who may now be older and more vulnerable. This commitment has guided us in setting safety standards to protect everyone.
We are disheartened if, during your last visit to Legacy Trucks, you felt left out or overlooked due to these decisions. We sincerely apologize and want to reassure you that we value your business, just as we value all our customers, vendors, and the dedicated team members who rely on us to be a beacon for future generations of truck owners.
👊🏽😂
ChatGPT: “Write a response to this guys rant about our company. Spin it to sound like we care about customers.” 😆
So hurt dat U asume eye didden right it miceself? 😂
If you wrote that yourself, you pretty much proved his point in the first place. I’m not his generation and I could write the same stuff about Legacy restaurants, Legacy communication companies, etc., etc., ad infinitum. so please don’t make it sound like you are caring for your boomer parents (or grandparents). We need you to do better.
Too funny