Archive - Scott Monday's Newsletter

Business Pillars Part 4: Designing the Customer Experience

If customers aren’t talking about you, here’s what you’re missing.

Jan 17 • Scott Monday

Does the World Really Need Another Podcast?

A candid look at why most business podcasts miss the mark and why Monday Next was created for real small and mid-sized business operators.

Jan 10 • Scott Monday

Business Pillars Part 3: Designing the Customer Experience

If customers are not talking about your business, your experience is broken. Learn how to design a customer journey that creates raving fans.

Jan 3 • Scott Monday

December 2025

11 Questions to Ask Yourself at Year End

Take a moment before 2026 begins and reflect a bit. It will provide unmatched clarity.

Dec 27, 2025 • Scott Monday

Business Pillars Part 2: Clarifying the Plan and Direction

From chaos to focus: building alignment that actually sticks

Dec 20, 2025 • Scott Monday

Business Pillars Part 1: The Practices Every Great Business Is Built Upon

Real-world insights for leaders who want clarity, systems, and results.

Dec 13, 2025 • Scott Monday

The New Marketing Reality for Operators

What smart business leaders are already doing to stay ahead in the new marketing landscape.

Dec 6, 2025 • Scott Monday

November 2025

My First Business Failed: The Story of Zusti!

What a 2010 start-up collapse taught me about launching a business, customers, and partnerships.

Nov 29, 2025 • Scott Monday

Don't Let Your Business Mistreat You

Too many business owners are letting their business treat them poorly. Here's how to fix it.

Nov 22, 2025 • Scott Monday

The King of Building Trust

What one 32-minute conversation taught me about why trust still beats tactics in B2B.

Nov 15, 2025 • Scott Monday

2023: The Nightmare - Part 4

Don't discount your intuition; it's decades of experience in the form of a whisper.

Nov 8, 2025 • Scott Monday

Reflection on My EO Presidency

A year of leading, losing, and learning: why I don’t regret the hardest role I’ve ever taken.

Nov 1, 2025 • Scott Monday

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts